Centennial Peaks Hospital

Centennial Peaks Hospital
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Everyone Deserves the Finest Health Care!
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Showing posts with label psych ward. Show all posts
Showing posts with label psych ward. Show all posts

Friday, December 25, 2015

MORE SCARY REVIEWS ABOUT CPH


FROM THESE REVIEWS LOCATED ON THIS WEBSITE  YOU CAN SEE THERE IS CLEARLY AN ENDEMIC PROBLEM.

Editorial review from Citysearch 2/17/2015

This hospital is very poorly functioning. I've been here a total of four times, and all of my expeirences had been great until my last one. My doctor was absolutely rude and insulting. My social worker was constantly threatening me to send me to the State Hospital, despite her knowledge of there being no open beds there. The charge nurse turned everything into a power struggle. I'm not saying that I was perfect in this situation, because I wasnt. I was in a very tough place in my life and I'm certain that I was difficult to handle. However, if you are going to choose to work in a PSYCHIATRIC HOSPITAL with ADOLECENTS, please please please, learn some common courtesy. While here, I was put on a ""desk program"" in which, I had to sit at a table, doing packets while everyone else was in group. Not only is isolation a trigger, but I voiced this several times. My doctor didn't seem to care too much and would not change my medication, despite my suicidal thinking getting worse. She seemed to think everything was a joke. And don't get me wrong, a few of the staff were actually very nice, but a majority of the staff members made my stay a living hell. I left here feeling worse than I did before admission. As far as the three previous hospitalizations here, they gradually got worse, however, Dr.Carlson is amazing and helped me greatly. more


Editorial review from Citysearch 1/27/2015

This place is awful. Don't go there if you know what's up. more


Editorial review from Citysearch 1/7/2015

I'm considering going for detox....should I not it sounds bad there more


Editorial review from Citysearch 9/12/2014

This facility is scary. It is horrific in every way you can imagine. If you or your loved one is considering a mental health facility, I would recommend going somewhere else. The doctors are cold and callous and do not care about the betterment of the patients. They are concerned only with getting patients in and out in order to make money. I would stay away, period! more


Editorial review from Citysearch 11/16/2013

Minus 10 Stars! This place uses unethical tactics with medication and food combinations that induce panic attacks for use in screening for those who do not have a panic response. The air conditioning in this facility is flat out torturous. All of the reviews that tell you to stay away from here line up exactly with my experience here. This place is horrible!! more


TERRIBLE 9/20/2013

It was just like "One Flew Over the Cuckoos nest..." Is there a review system that goes lower than 1?? These people were apathetic for the most part, withe exception of a few. My loved one was very ill while there, but staff continually said she was lying. This caused us to simply to BEG THEM to take her to a REAL medical establishment. She was very ill and had to get medical intervention in an ER after CPH simply dropped her off at the ER up the road, then said she was discharged for good from CP. They overtly tried to hurt my loved one's reputation amongst staff, and they obliterated trust. Centennial Peaks could have remedied this themselves had they treated my wife 4 days earlier when she told them she was ill. HOW can you NOT believe a person when she tells you she is sick and not treat her or at least find someone who can and will??!! Their rate is flat, so if someone needs extra medical attention, they are shamed and told they are asking too much (or simply told NO-- We will NOT more


Editorial review from Citysearch 9/20/2013

As a family member, going in there was just like ""One Flew Over the Cuckoos nest..."" Is there a review system that goes lower than 1?? These people were apathetic for the most part, withe exception of a few. My loved one was very ill while there, but staff continually said she was lying. This caused us to simply to BEG THEM to take her to a REAL medical establishment. She was very ill and had to get medical intervention in an ER after CPH simply dropped her off at the ER up the road, then said she was discharged for good from CP. They overtly tried to hurt my loved one's reputation among staff, and they obliterated trust. Centennial Peaks could have remedied this themselves had they treated my wife 4 days earlier when she told them she was ill. HOW can you NOT believe a person when she tells you she is sick and not treat her or at least find someone who can and will??!! Their rate is flat, so if someone needs extra medical attention, they are shamed and told they are asking too much (or simply told NO-- We will NOT get treatment for you. Other review sites as well as DORA need to hear about this atrocious place more


Editorial review from Citysearch 12/4/2012

This place is an absolute insult to the mental health community. I knew a person who recieved services there, if that's what you want to call it, and she was treated with such disrespect and judement by so called staff, I don't even know why they are in this profession if all they are going to do is judge people, take away their basic civil rights, outright lying to not only my friend but wouldn't even let her have an extra blanket. They punish patients for not participating in group therapy sessions by making them stay an extra day, involuntarily, everytime they choose not to particiapte they get another day added, what kinda help is that, sounds like punishment to me!.Absolutely discussting treatment!!! I wouldn't send my dog here. This place denied my friend her basic rights for visitors, not recieving her mail, and very vindictive behavior by staff members who did not like her. What!! I thought mental health was suppose to be a non-judgemental environment, what a crock, this place should be shut down without a doubt. They treat patients as if they are in jail not a care facility. Basic things are taken away at the staff's leisure, that is a denial that is not their right to take away, absoutely appalling. Do not send your loved one's there if you want true help, this place is not it for sure. They do not treat people with dignity or respect, the very foundation that mental health care is suppose to be based on. My friends' doctor did not listen to her, put her on all kinds of drugs and did not addresss the very issue she was there for, severe depression, this place made her more depressed. After a 72 hr hold they put my friend on a 90 day hold and stripped her rights away. They would not allow her wife to have any info about her, even though she was on legal paperwork designating so, she was lied to countless times by various so called case workers, nurses, doctors, that her spouse would be contacted but never was and would not give her the patient number, which is clearly stated on their website, to allow her to have visitors, they would get mad at her everytime she asked about it and acted like they knew nothing about it and it's in their website, that's discrimination. I have read many reviews of this hospital and none of it is good. Wake up people this place is a jail not a place to get help!! more


Editorial review from Citysearch 10/18/2012

This facility is a TOTAL NIGHTMARE. Avoid it at all costs. I have to believe that anywhere would be a better choice than this facility. Rude, standoffish, generally unresponsive staff members run this facility utilizing threats and intimidation to force compliance on its patients. They have outright DENIED needed medication to patients without explanation, and get indignant when you as a family member want to question their methodology. more


Editorial review from Citysearch 9/21/2012

Awful, truly awful. At a time when I was angry and hurt, I needed compassion. What I got was rude, standoffish staff members who made empty threats in an effort to have compliance. If you need inpatient psychiatric care, go to West Pines or Porter Adventist. There, you will find a caring and engaged staff. There is not one positive thing I can think of for this place. more


MINUS 5 STARS 12/23/2011

If you have the resources and transportation to bring your loved one to another facility do it!!!! The headline on the brochure brags about being encouraging of family participation, but they only allow visiting for 1 hr of the day. You don't get to talk to a Dr unless you absolutely insist on it. Want to get a return phone call from a social worker-forget it! They had a blaring TV playing heavy metal music in the intensive treatment unit, pt urinating themselves and staff ignoring it, communication is non-existent, I could go on and on. After 14 yrs of working in health care as an RN this is by far the absolute worse care I've ever seen. I give them minus 5 stars. more


Terrible treatment and care 12/7/2011

Almost every professional I spoke with or encountered at this facility was rude. The doctors that I saw for a limited interview made a very extreme diagnosis that has sense been refuted by every mental health professional I've seen. I went in here for suicide watch and was treated like a piece of dirt. I've sense made it to a 12 step recovery program and am seeing mental health professionals for a more accurate diagnosis. People with addiction and suicide problems have enough experience feeling like crap, they don't need to receive rude an arrogant care by an extremely judgmental staff. After looking at the size of my bill for the 72 hours I was here, I'd say this place is a giant money scam. With little attention paid to what a patient has to say, sticking ridiculous diagnosis on everyone and charging way to much money for poor care, poor food and overall poor facility. I'm a great-full recovering addict, and this place has absolutely nothing to do with that process more


Intake Process was Terrible 3/6/2011

We had a very bad experience here at a time when help was needed. The evaluator was not paying attention, asked questions three times (simple things, like what is your regular doctor's name?) and made a determination based on a sitation that she made worse due to her impatience and general bad attitude. more


A FORMER EMPLOYEE ADMITS THEY ARE BAD TOO


We've heard from several patients now that this unit is terrible. To this we can add the testimony posted about a month ago on a website for employees to review their working experiences.

You can see below that this reviewer makes it clear that patients are not receiving quality care, they are not receiving proper treatment.

And a word from me. Maybe in the past people could get away with mistreating vulnerable populations. But that is going to end real soon. 








Mental Health Counselor (Former Employee), Louisville, CO – November 17, 2015
Pros: None
Cons: Patients are not receiving proper treatment.
Patients do not receive quality care. 

Thursday, December 24, 2015

HUMAN DIGNITY DENIED AT CENTENNIAL PEAKS

Respect, Empathy and Personal Responsibility

A remark made at the nursing station while I witnessed a poor woman who had been starving for 20 hours while waiting for ECT encapsulates another problem. “Oh I know what you’re going through,” smiled the young woman at the counter, “I’m hungry too.“No, you do not”, was my remark. “You may be missing lunch. This patient feels like she is starving to death” (the actual wording I do not fully remember.) Taken as a whole, aside from the occasional rudeness, the staff was generally polite and friendly but not compassionate. The CEO of Centennial can rejoice that she  could not have found a more loyal set of employees who (from the very bottom to the top of the totem poll) will consistently stick to the rules and be less inclined to find solutions that satisfy patient and said rules and will be guaranteed to pass the buck, abstaining from any desire to take individual responsibility for the well-being of the human being standing before them. In the upper levels,
she can be confident that those staff will generally not answer patient questions nor let them finish speaking when they are making an important point. One high level person even told me, “I wish I were as compassionate and open as you” — this person’s favorite word to me otherwise was “denied.”

 Even a minor example shows a patent unwillingness to go the extra inch on the part of the staff I knew for a fact that there was some juice in the back room when I asked for some. But the young female insisted there was no juice. When I reminded her that I had been given said juice by another staff worker not long before, only then did she bother to look and indeed there was juice. I received no apology.

As an empath, I can entirely understand the stress of the nursing station. Moreover, in 1990 I spent over 100 hours volunteering in a Nursing home and I have served a patient advocate on numerous occasions, including when my beloved teacher John Strugnell was recovering from a stroke. I understand the hierarchy, sociology and anthropology involved. I know that the staff are ever concerned with safety and indeed are in fact concerned with patient well-being, up to a point. They have to make quick and sometimes cold decisions to keep things running smoothly and safely. They have to be very careful with the rules for all sorts of reasons, not simply to keep their jobs. For this reason, I do not blame the individual staff members so much as I blame the ethos of the institution which is thoroughly rotten.


THEY GAVE US THE WRONG FOOD THE UNHEALTHY FOOD THE FOOD THAT GOT IN THE WAY OF OUR HEALING

Long ago, Hippocrates proclaimed, “Let food be your medicine and let medicine be your food.”[1] I will now outline the problems with (1) the food supplied by the kitchen and (2) the foods and beverages available for snack.

When I came to the unit, I met with a woman to explain my dietary needs. Both she and I can agree that I stated that I needed a gluten free, dairy free diet. At a certain point, probably on a later instance I believe I also told her I would like kosher meat. I most emphatically told the Executive Chef later that I wanted kosher meat and if no kosher meat was available, to please let me know if it was not kosher so I could make my decision about whether to eat it.

I will now explain why these three dietary concerns are important for my healing. Although not universally acknowledge, there is significant scientific evidence that diet is intrinsic to thde health of all and especially individuals with mental health challenges.

On the scientific studies related to gluten and bipolar as well as other mental conditions, please see http://celiacdisease.about.com/od/glutenintolerance/a/Gluten-Bipolar-Disorder.htm.  On the scientific studies related to both gluten and dairy and bipolar see http://kellybroganmd.com/article/two-foods-may-sabotage-brain/. The importance for meat for the bipolar individual lies in that it is a heavy, grounding food complete with important vitamins and amino acids.

I will now quote an excerpt about diet from noted Buddhist Jack Kornfield’s  A Path with Heart page 131.

A student who sat a three-month retreat that I taught was an over-zealous young karate student seeking the extremes of spiritual intensity. Rather than follow the instruction, he decided to get enlightened as quickly as possible . . . . he began to experience all sorts of altered states. . . . he was very fearful and agitated, moving in a wild and manic state, as if he had temporarily gone crazy . . . What did we do with him? . . . We changed his diet. While everyone was eating vegetarian food, we put him on meat loaf and hamburgers.

Kosher food is not only important as part of my spiritual practice, it has implications for bipolar health. When animals are killed according to Jewish rules of slaughter, the animal feels no pain and thus does not release toxic stress hormones. Please see further 

http://www.naturalnews.com/022446_kosher_meat_foods.html

It has been thus established that I and many of my co-patients would benefit from a gluten and dairy free diet and even from kosher food. These concepts are firmly backed by science.

I will now share with you three of the breakfasts I received. I believe that each of these came after my extensive meeting with the Executive Chef, who although well intentioned and skillful could not ensure proper meals.

No one expects hospital food to taste good and unfortunately one rarely expects hospital food to be that nutritious. But to repeatedly violate patient requests for diets necessary for their healing is a crime.
I absolutely do not tolerate gluten or dairy. They both make me manic.
Other patients had similar needs. And even though my experience in 1991 at the University of Chicago Hospitals was negative, even there and on  the other units I have been, my diet has been respected.

1.      Gluten french toast — in desperation I ate this. meal with dangerous gluten
2.      Hash browns and pineapple — I requested some actual protein and was then provided with egg. meal without basic nutrition needed for a breakfast
3.      Hash browns, melon and a very small amount of egg with cheese. I requested protein and a complex carb and received eggs and oatmeal. meal with insufficient protein with dangerous dairy.

As you can see, breakfast, argued by some the most important meal of the day was compromised. Other meals were compromised. Co-patients of mine who were gluten free were given gluten pasta. A patient who begged for quinoa got it sometimes but also received moldy broccoli. When I got meat I was not informed whether it was kosher or not. The Executive Chef had stated that finding kosher meat might be difficult. I did receive one glorious meal of chicken and veg in two large containers. I ate one container and the staff said I might have the other later. But because of the hullabaloo involving the violent patient, they discarded my meal as it had been out too long, leaving me quite hungry.

A patient, especially one recently arrived should not have to constantly send back for a proper breakfast and many of my co-patients were not as empowered as I. For patients with a gluten problem, the wrong meal is not merely manic inducing as was mine, but can be life-threatening. The kitchen blamed the person who took down our dietary information and that person blamed the kitchen or sometimes the person temporarily in charge of the kitchen was blamed. It does not matter whose fault it was: patients on the ITU were consistently exposed to harmful and potentially lethal food. This is the second reason why some form of compensation is in order and why the unit needs to be shut down.

Snacks: Unit-based food and drink

The water from the water fountain had an off-taste and co-patients informed me it was probably recycled although I have no direct evidence. As a result I stuck with the hot water but again not all patients had the wherewithal to do so.  The following are the snacks that I can recall:

apples, oranges and bananas
cheddar flavored popcorn with lots of unhealthy ingredients
mozzarella sticks
pudding with lots of unhealthy ingredients
decaf coffee for am with sugar, sometimes splenda and offered with a creamer with unhealthy ingredients
apple juice
cranberry juice with a heavy dose of sugar

I did enjoy the fruit but I also was very hungry. Seroquel, the drug administered to me in fact leads to increased hunger. I did not have a single gluten or dairy free option for carbs and protein. And as apple juice was sometimes out, if I wanted juice it was going to be with substantial sugar, a substance that science has shown to be damaging and needless to say is especially damaging to the bipolar individual — see http://bipolar.newlifeoutlook.com/sugar-bipolar/. I note here also that one of my breakfasts from the kitchen contained sugar laden rice chex.

I recommend the following snacks instead:

Vegetable crudite with salsa, hummus/bean dip/tahini, etc
Rice crackers
Trail Mix
Almond butter in individual packets if safe

Incidently, the kitchen is not nut free so if a patient really is deathly allergic to peanuts, it is not clear how they would protected.




[1] See for instance Hippocrates et Corpus Hippocraticum Med., Vectiarius: Oeuvres complètes d'Hippocrate, Vol. 4, ( ׀Ed. Littré, É.;  Paris: Baillière, 1844, Repr. 1962, Section 36, line 20. I thank noted Classicist Leonard Muellner for this reference..