Centennial Peaks Hospital

Centennial Peaks Hospital
Let's Be More Than Just Pretty on the Outside! Let's Be Beautiful and Healing Within!

Everyone Deserves the Finest Health Care!

Everyone Deserves the Finest Health Care!
A Better Future for All Starting Now

Thursday, January 2, 2020

Rape and Other Mistreatment at Centennial Peaks Plus Agencies to Contact

This is from a comment on the blog that was written today. This patient was raped in a drugged state.

I encourage anyone who has had a bad experience to contact me directly via author at harvalan.com.

You are not alone. These holds are illegal.

It is urgent to report this ASAP to agencies as some will not take complaints that are more than a year old.

Anonymous January 2, 2020 at 10:33 AM
I was admitted under a 72 hr hold, due to a mess up with my meds., and the intake was delighted I had Medicare. As soon as I was admitted, I was told that my stay will be 96 hrs because the review team does not work on weekends. I was assaulted which prolonged my stay even longer, and raped unbeknownst to me as I was drugged when it happened. I only knew because I got myself checked upon discharged. 


There are some very bad staff there, and some good ones. Be careful of this place, it is really a scary place. I was never so terrified in my life whilst there. This place has got to be investigated as a lot of their patients of varying ages (school aged children to elderly) are extremely vulnerable, and can be made worse from certain staff actions. This place is not a Bonafide treatment center but a place of taking advantage of the mentally ill for money and billing insurance, in guise of treatment. There are some good staff who try to do good. Know your patient rights and insist on them, and do retain a lawyer while there, so they know they need to not cross the line.




WHERE TO COMPLAIN

Do these ASAP
Get your medical records from Centennial Peaks


DORA:   Colorado Department of Regulatory Agencies Division of Professions and Occupations
Mail: 1560 Broadway, Suite 1350, Denver, CO 80202
Phone: 303-894-7800 Toll-free 800-886-7675
Fax: 303-894-7885

This one must be submitted within a year of the event!!!!
CDPHE: Colorado Department of Public Health and Environment
Mail: CDPHE, HFEMSD-C1
Attention: [Relevant health care entity type] Complaint Intake
4300 Cherry Creek Drive South
Denver, CO 80246-1530 
Phone: Hospital complaints
303-692-2827
1-800-886-7689, ext. 2827
Complaints about other Health Facilities
303-692-2904
1-800-886-7689, ext. 2904

Colorado Office of Behavioral Health
3824 West Princeton Circle
Denver, CO 80236
303-866-7400
www.colorado.gov/cdhs

Colorado Behavioral Health Complaint Line
303-692-2827

Colorado Department of Human Services (esp regarding mandatory holds)

Re: Issues with Medication:
State Pharmacy Board

Re: Involuntary Holds
OBH Regulations Administrator, Ryan Templeton at ryan.templeton@state.co.us 

Re: Insurance fraud
HCPF: Colorado Department of Healthcare Policy and Financing
Website: https://www.colorado.gov/hcpf/how-report-suspected-fraud

Re; HIPAA Privacy and Discrimination Issues
Office of Civil Rights
c/0 Centralized Case Management Operations
200 Independence Avenues, S.W>
Room 515F HHH Bldg.
Washington, DC, 20201
Customer Response Center 800-368-1019
Fax: 202-619-3818
TDD: 1-800-537-7697
www.hhs.gov/ocr


The Joint Commission
Fax: Office of Quality and Patient Safety: (630) 792-5636
Mail: Office of Quality and Patient Safety 
The Joint Commission 
One Renaissance Boulevard 
Oakbrook Terrace, IL 60181
complaint@jointcomission.org

If you are on Medicare:

Beneificiary and Family Centered Care- Quality Improvement Organization
(BFCC-Q10)
Medicare beneficiaries have the right to request a review by the state peer review organization KEPRO for quality of care, Medicare written Notice of Non-Coverage, or premature discharge concerns. This can be arranged through our patient representative or one of our care managers
KEPRO
5700 Lombardo Center, Dr. Suite 100
Seven Hills, OH 44131
1-844-430-9504
TTY 1-855-843-4776
www.keproqio.com



Colorado Behavioral Health Task Force
Tell the Task Force your story using the form below.
https://docs.google.com/forms/d/e/1FAIpQLSdTgU0XRMDxJDTCuuRyroqWBARHup3jf7oDQ6QRj96-1hk-7A/viewform

Julie G. Lonborg, M.S.
Vice President Communications and Media Relations Colorado Hospital Association
7335 East Orchard Road
Greenwood Village, CO 80111
Direct:  720.330.6019
Cell:  303.913.9808
Julie.Lonborg@cha.com
www.cha.com

Fraud:

https://www.stopfraudcolorado.gov/about-consumer-protection/report-fraud.html

Media contacts

Try first: Tony.Kovaleski@thedenverchannel.com
Channel 7 News







Wednesday, December 7, 2016

In-Depth Investigation into CPH Parent Company -- And It's Bad

Read all about the terrible things done by Centennial Peak's Parent Company Universal Health Services by Rosalind Adams for Buzzfeed. This article is essential!

Update: As a result of Rosalind's amazing article, they lost tons of money on the stock market!

Update: As a result of the article, Universal Health Services is now under the scrutiny of Elizabeth Warren, Joseph Kennedy, and  Charles Grassley, who all denounce its practices.

Thursday, September 29, 2016

A BIG DREAM

I've got a dream.

A big, big dream.

That when someone is going through any kind of difficulty, there is a safe place they can go.

In a beautiful natural setting.

With animals.

With delicious, healthy, organic food perfectly tailored to everyone's own dietary needs, especially including those foods that are healing for that person.

With a doctor wise in both holistic and allopathic medicine, able to figure out exactly what kind of
treatments are warranted, whether they are supplements, ayurvedic, minerals, aromatherapy, color therapy, all kinds of meditative and martial arts exercises. Maybe even some allopathic medicine, as needed.

Where the person can have a private room if they wish and only be obliged to go to group activities if they are helpful.

Where there is abundant psychotherapy of all kinds, each which can be tailored to the individual.

Where there is abundant opportunity to work with shamanic healing techniques.

Where there is optional teaching of all these healing methods as well as cooking and baking classes.

Where one can have visitors frequently if one so desires.

If fact, if best, one can stay in one's residence and have these treatments brought to the home.

Where one has ample opportunities for all kind of creative works.

Where the staff at all levels is kind, wise, and compassionate.

Where the healing is so deep and so profound, that one returns to regular life with zest and joy.

Is this your dream as well?  Contact me via this blog. 

Saturday, July 2, 2016

MY LETTER TO YELP

MY LETTER TO YELP

Dear Yelp People,

I understand the reasons for your algorithm and the fact is I personally find algorithms quite fascinating. I’m actually
writing a novel about Alan Turing and I have done research into the Entcheidungsproblem which is where algorithms
were first formulated. Did you know that algorithms were first formulated to prove that certain mathematical problems
were in fact unsolvable?

Fortunately, I have a problem you might want to help solve.

 I believe there is a case in which an exception to your algorithm could be made because it could save lives.

Please check out this listing.

https://www.yelp.com/biz/centennial-peaks-hospital-louisville


I don’t know if you or a loved one has ever been in a barbaric hospital, one that forces people to undergo electro shock
therapy without their permission, in which the staff our cruel, ignorant, and incompetent, denies people their medication,
gives them the wrong medication, makes no dietary provisions for people with severe allergies, lets violent patients run loose, forces people to stay longer than legally allowed, and overbills.

If you were there yourself, as I was, wouldn’t you be frustrated that 22 reviews, none of them fake, most of them
detailing this kind of barbarity are not recommended? So that someone who is in a hurry will turn to the entry and
see it has three stars and two highly positive reviews they might think the place is safe. When it is not safe. 


In my community we have had a suicide because of malpractice at this facility.

Yelp has such a great power to do amazing good and to create community. People rely upon your reviews, and rightfully so, to help them make decisions.

Parents need to know what has happened to children here.

Spouses and lovers need to know what has happened here.

It is my life mission to make it safe for people who need treatment. I do not have millions of dollars. I do not have a huge organization.

Can you please help me save lives by making the 22 reviews (yes even the positive ones) figure into the actual
rating calculation and make them fully and automatically visible?

Do you have hearts? I hope you.

Are you willing to use your abundant brains to hack your own system?

If Alan Turing had gone into Centennial Peaks in a suicidal state, I am sure he would have faired poorly too.

We are not just crazies who don’t matter. Everyone matters. I happen to be an internationally respected scholar who
contributes to my community in so many ways. But again no one should be treated badly.

I think it is exciting to be part of such an influential company where you can really make this world better.

I can’t force you to do anything and I’m not into threats. I do know your algorithm has gotten a huge amount of flak lately.
Some say that people are gravitating away from your site and are not posting reviews anymore.  Ford wouldn’t listen
to anybody when he marketed the Edsel either.  Chevy didn’t bother to realize that Nova in Spanish meant “not go.”
I’m sure Myspace thought they were going to last forever too. I’ve studied marketing extensively and it is nothing
short of amazing the poor decisions made by promiment companies. The Nazis were convinced that they
had a perfect system and in fact it was certain features that they thought were the finest part of it that created
the loophole for them to be broken.

I will really really praise you on my social media if you help out. 

But I know that sometimes I can’t make things happen because companies will give some excuse.

I will close with the thought that doing something difficult and courageous is its own reward sometimes. 

Forget for a second that you are trying to justify what your company does and see yourself as human being who is in
position to leave this world a better place than they found it.

Think it over. If Alan Turing could break the Naval Enigma, surely you can find a way to restore those reviews. 

Yours sincerely,
Naomi S S Jacobs PhD



Friday, July 1, 2016

RECENT NEGATIVE REVIEWS



RECENT AND OTHER REVIEWS OF CENTENNIAL PEAKS

As you can see, this institution continues to be a disgrace and a health hazard


6/17/2016
Todd A.
Westminster

This institution is a joke. They should be investigated. My spouse went in to lean more about the outpatient program as she does suffer from bipolar. She had a bad day last Monday and although we have many plans and measures in place any time she is up or down we thought it would be good to find some alternative options. NO where on the web site or during her consultation (to see if she was a good fit for their program)  did they disclose they could hold her or that the possibility was there. She answered the questions accurately as how can one seek the right help if they lie. This was Thursday BTW!. She had a bad Monday and has countless times prior she does get suicidal thoughts. We know her patterns and we have a plan if we ever feel they would be more than just thoughts.  They had her fill out the forms, then recommended the 5 week program. She said she only ever needs about a week or two at the max when on her way back up but not 5 weeks. The minute she stated this, they detained her for having suicidal thoughts in the last 72hrs. In Colorado it states "imminent danger" not suicidal thoughts, they can hold someone. She posed no threat, to herself or others, she actually had a great day that day. WE had a amazing weekend planned, fathers day, comic con, WWII Ball, Pride and a small trip I had taken off for to surprise her.  They did not sit down and thoroughly talk to her to assess if she was a threat, They went off of one question and answer, that is not enough to hold someone for 72hrs.  If anything they are going to make her worse, this is going to be detrimental to her missing out on this weekend we've been planning for close to 6 months,.....6 months. The guilt she will now feel I can't imagine. They don't make people better, they help make people worse. If they are the Dr. they should have seen she was fine. We know her patterns better than anyone, but did they talk to the family NO!!!. The minute she didn't want to do the 5 week program @ 200 per day, they booked her. They baited her with this program, so that no matter what she did they got their money. They are an insult to institutions. I will be filing complaints, and seeking a lawyer. People can have thoughts, we all do, knowing about them, and their patterns, and overall well being, they cared not to find out, that is how you know if someone is truly unwell and needs to be held. They lied, hid, and tricked her so no matter what they got money. This could forever impact her for life, the guilt she will have from going into a basic question and answer ...trying to plan ahead if she ever did need help...voluntarily looking for additional options for the future. No she's going to dread these places, be scared they would ever do this again, she may never forgive herself for going in there to find out information. This place destroys anyone that they want money from, shell out money and your good, don't and they ruin you.
**Added Note- (as everyone can make an error, but her "thoughts" were Monday morning , she went in to find out information Thursday evening. In all technicality she had not had suicidal thoughts in the last 72hrs, they didn't even ask when she had her thoughts, if they had, they would have been over 72hrs old. So again, they don't care, they just want money)**

Joe S.
Denver, CO
1.0 star rating 4/18/2016
My recent stay was the most horrible hospital experience of my life.  The so called doctors don't know their ass from a hole in the ground and the social workers are the worst.  I have absolutely nothing positive to say about this place.  The only thing that they were successful at was screwing up my meds.  Are you looking for doctors with no compassion that could care less about your basic needs?  Then this is the place for you!

Aurora, CO

1.0 star rating 3/17/2016
Stay away from this hospital, no matter how eager to get help you are! This place has severely traumatized me rather than helped me. It is a shame that it is named a hospital. CPH's H stands for hell. I'd give it -100 stars if I could.

I was there for inpatient treatment. Their operation was disorganized and careless about the patients. They seemed greedy to hold on to any patient who can afford them and let go those who can't, even when the latter obviously shouldn't leave. They like to sell ECT to patients, regardless how many patients were damaged by it. I had a social worker and a psychiatrist who were extremely incompetent and unethical. They and the entire hospital were coercive and had a god complex. They misdiagnosed me and forced me to cooperate with their mistreatment. The facility was extremely cold. Beyond normal cold. So cold that even their own staff wrapped themselves in blanket, when they only gave patients thin blankets to sleep with and refused to change their a/c. I was not allowed to dry my hair before bed, so the extremely cold air blew on my wet hair all night long. It was torture. They've done enough to screw up my life because of their lack of professionalism and refusal to do the right things. They have left me so traumatized that I no longer trust any mental health professional and am just barely living. I was better when I was first admitted. I've heard from many others about other patients that were hurt by CPH. I think that this place probably believes that they can get away with everything because most patients won't come out for privacy reasons; and even if they do, they will be easily discredited due to the mental disorder labels. Well, I believe that a class action should be called to take this place down.

West Pines Hospital is a better option, if you are considering one.


Kimberly S.
Thornton, CO

The help I received in IOP was wonderful, truly helped me to stop repeating by addictive habits and helped me to understand my disease and how to successfully mange it.  

Obviously, this treatment costs money, but everyone should be completely informed as to exactly how much they will need to pay in order to receive services.  I was told my insurance would cover everything, except a $25 copay.  I said great, I can do that, and paid every time I went.  A month after I completed treatment I was sent statements that I owed $575.  How is this possible? I called the hospital and spoke to billing, Britney said that it is really up to me to know my benefits and they just called my insurance as a courtesy, "she's sorry", but can't do anything about it.  Be careful, what they tell you is your responsibility, may not really be the case.  When I came to Centennial Peaks, I needed help, I was very vulnerable and I wasn't thinking I needed to double check my insurance coverage.  Now I am stuck owing twice what I had budgeted into my family expenses.

At this point, I am upset and feel taken advantage of when I was down...If I had known my cost would have been double what I was told, I could have made an educated decision wether to stay for treatment or not.  I was not given that option.

Jan T.
Denver, CO
1.0 star rating 2/20/2015
This hospital has a policy of no therapist contact with patients. Even if the patient requests it, the parent request it (with a minor) and it is therapeutically indicated. Apparently hospital convenience is more important than patient care.

Bri W.
Henderson, CO
1.0 star rating 2/17/2015
This hospital is very poorly functioning. I've been here a total of four times, and all of my expeirences had been great until my last one. My doctor was absolutely rude and insulting. My social worker was constantly threatening me to send me to the State Hospital, despite her knowledge of there being no open beds there. The charge nurse turned everything into a power struggle. I'm not saying that I was perfect in this situation, because I wasnt. I was in a very tough place in my life and I'm certain that I was difficult to handle. However, if you are going to choose to work in a PSYCHIATRIC HOSPITAL with ADOLECENTS, please please please, learn some common courtesy. While here, I was put on a "desk program" in which, I had to sit at a table, doing packets while everyone else was in group. Not only is isolation a trigger, but I voiced this several times. My doctor didn't seem to care too much and would not change my medication, despite my suicidal thinking getting worse. She seemed to think everything was a joke. And don't get me wrong, a few of the staff were actually very nice, but a majority of the staff members made my stay a living hell. I left here feeling worse than I did before admission. As far as the three previous hospitalizations here, they gradually got worse, however, Dr.Carlson is amazing and helped me greatly.


Robert C.
Greeley, CO
1.0 star rating 2/13/2015   Updated review
This won't be a recommend review because it's not favorable. All bad reviews get called not recommended. This shows these reviews are bised. I am waisting my time telling you not to take your loved one there. Of course my wife ended up there on her owned. This place is sick as she is.

1.0 star rating 2/13/2015  Previous review I notice that reviews that are of an negative nature are not recommend. That is not a true review.… Read more

James R.
Littleton, CO
1.0 star rating 1/31/2015

After researching extensively for mental health treatment inpatient for a client, I decided to send my client to Centennial Peaks for treatment. The client experienced a very unprofessional interface with front desk staff, then had an extremely rude and uncaring interaction with the intake department whom bluntly stated,"Why did you even come here - we don't take your insurance" The staff gave no thought to the mental health status of the client at the time and didn't offer any resources or alternatives.


OTHER ONE STAR REVIEWS




Darlene B.
 Estes Park, CO


11/2/2014


PARENTS think twice about evaluating your child here.  They will commit him/her without your input.  We were seeking outpatient treatment for anxiety/depression and came to do an evaluation of the program to enroll.  We had let them know that our teen had a suicide scare a year ago before coming.  We had spent months building trust with our son to be honest about his depression.  We asked him to be totally transparent and he was.  A counselor decided he should be held for 72 hours and not one person interviewed us parents to gain more information or understanding.  Everything we worked on with our son was shattered in that moment.  I doubt he will ever trust a mental health professional again and now we are left to treat him on our own.  Think twice about trusting anyone with your child's metal health.  They may be more interested in mitigating liability issues than in your kid's well being.



8/24/2014

I voluntarily checked myself in to centennial peaks to get sleep medication and was not only treated poorly, but i was given the wrong sleep medication and was forced to pop, injected benzos and take sleeping aids. Because I hadn't slept in days, I was feeling delusional.. They're answer was whadya know... MORE DRUGS! Thy gave me an anti-psychotic (I'm not even schizophrenic) and I ended up turning into a zombie walking around and head butting a staff member. (I have no recollection of this). At that point they put me in the isolation room and restrained me to the bed and locked the door. they left me in there for over 4 (or so I'm told)  hours until they finally came and checked on me to see how I was doing. I was unconscious and unresponsive. At this point they realized I was OD'ing. I was flight for lifed to another hospital Denver where they saved my life. I was unconscious for well over 28 hours. I wish this on no one. Please don't go here.






TD P.
Littleton, CO




3/8/2014

I was forcibly incarcerated at this place, and while that may have something to do with my hatred of it, it goes far, far beyond that. 

I was assigned a psychiatrist to talk to, and in my three day stay, I met with him twice for a total of about five to ten minutes. He used that time to guilt trip me for daring to ask for help for my anger issues. He said "I guess you know not to say those kinds of things, huh? This is a real life lesson for you, isn't it?" in the most condescending "you're an awful person" manner that he could. I would go into meetings relatively happy (because I made some friends there) and leave feeling like a psychopath. 

Dr. Fuller was his name. 

The food? Atrocious. It was so bad that I lost half a pound every single day that I was there. The group therapy sessions (and that's all you do all day except for meals and some brief moments of free time. Skip one therapy session and guess who doesn't get to go outside for their break?) were completely boring and pointless, save for one or two that were actually run by people who cared. 

A nurse named Beit for one. She was the shining example of what to do in a place like that, e.g. treat people like they're humans with real emotions and not cattle. She was one of the three or four people there who actually grasped that novel concept, and she was easily the best person there in terms of staff. They should all follow her example. Dead serious, no sarcasm. 

Let's not ignore the time when one of the patients who was larger than I was by a lot, had an anger attack and started ranting. Naturally they told all of us to go to our rooms, even the people who had to walk within two feet of a ranting, furious person who, if he had wanted to attack, would have had no problem doing so. I brought it up that this was freaking dangerous, but they didn't care. I was sobbing behind the dresser in my room and a doctor came to check on me. As in to make sure that I was physically okay. Screw how I was emotionally. I'm sobbing in a corner and scared out of my mind, but who cares?

I went into that place not by choice because some paranoid people thought it would help me, and I left scared, untrusting of people in positions like that, and angrier than ever. One woman who had epilepsy was denied her medication for three days and, wouldn't you know it, had a seizure! As an epileptic myself, I'm quite thankful that they allowed me my meds. 

Now don't misinterpret me. I'm not saying that the place is run by Nazis and now I feel like I know what the Jews went through during the Holocaust. I'm not saying that in the slightest. I was treated like a criminal even though I hadn't done anything. Precious few people on the staff had any empathy, you know, the one thing that I think would be most important in a job like that, and it was a prison. 

DO NOT GO HERE IF YOU CAN HELP IT! EVEN IF YOU CAN'T, GET OUT AS SOON AS POSSIBLE!!








Nancy S.
Broomfield, CO

12/27/2013



STAY AWAY AT ALL COSTS!  This is a poor excuse for help.  They brag about having compassion,  the staff is extremely rude, uncaring with a total disregard for professionalism.  They look at you with blank faces give inaccurate information and leave you feeling helpless.  They are not concerned for the welfare of patient or  family.  It is impossible to speak with ANYONE about circumstances or get explanations about care being given to family member, they will hold you WITHOUT CAUSE and claim "safety"   BE WARNED!! This is not the place to get help!













7/30/2013


Pk D.
Denver, CO


I read a lot not negative reviews on this hospital, but I gave them the benefit of doubt and put my son here for help. I should have paid attention to the reviews! I feel the staff lacks professionalism and ethics. Only thing we gain was huge bill! I would not recommend this hospital.







Friday, December 25, 2015

I'VE ENCOUNTERED PITBULLS WITH MORE COMPASSION --MORE NEGATIVE REVIEWS

UPDATED: Check out my recent email sent to CEO Elicia Bunch prior to arranging a meeting on my Welcome page. I ask her to shut down the ECT, transition to new staff and work with me to make her ward the best in the country. Otherwise I will continue with my mission here and elsewhere to spread the word so that I can keep as many people as I can away from the torture and abuse of CPH's Acute Impatient Ward. I appeal to the CEO's better instincts and I hope that she will rise to the occasion.

THESE REVIEWS COME FROM THIS WEBSITE


BEWARE BEFORE YOU WALK INTO THIS HOSPITAL........... by 
skoosh, NaN/NaN/NaN
My daughter was held at this hospital AGAINST both parent's wishes and their treament of distraught parents was unforgiveable. Frankly, I've encountered pitbulls with more compassion than their intake staff and rate the whole experience right up there with watching my brother die. The doctor refused to answer my calls and the only treatment my daughter recieved there was "generic" at best. They billed my insurance company over $3000, not to mention a huge copay from us. There should be a huge sign on their front door: BEWARE.....

DO NOT GO HERE - 1950s practices, unsafe, abusive, nontherapeutic by 
anon, NaN/NaN/NaN
I'd give this hell hole a negative star if I could. I was sent there for suicide attempts. I was held against my well strapped to a bed. I was not allowed a change of clothes, shower, or food. They took me off my meds to see what would happen. Are you kidding me, that is very dangerous and I got very sick. I only saw psychiatrist once in 6 days. When I got to eat it was brought to me and practically thrown at me by the staff. My roommate was meth addict who was coming down and I had to stay awake with my eyes open for fear of another break down of theirs. The place smelled of urine and the staff was uncaring. I've never been so scared in my life. I got no medicine or treatment just abuse. THIS TYPE OF TREATMENT OCCURED IN THE 50S! My parents had to threaten a lawsuit to get me out. They were milking my insurance. This place is evil and should be torn down. I still have nightmares and will never forget. They wouldn't let me talk to my regular doctor nor my parents.

Bad call in discharge by 
Bad call to release, NaN/NaN/NaN
Our child was there and released against our feelings about it. I was told that he would need to stay there for 30-90 days and that when he would be released it would need to be to a supervised place. Within 48 hours of that call it was determined that his insurance would not cover the stay and we got the call that our child was being released that day. I begged and pleaded with them about our conversation the last 48 hrs and gave them examples of our child's behavior and why he should not be release. They would not listen. They release him and four days later he was involved in an accident that killed someone.

stay away by 
stay away, NaN/NaN/NaN
I was misdiagnosed and mistreated. Left worse off than when I came


Bad Place to go by 
Kelly, NaN/NaN/NaN
I have had 2 of my kids in this facility. I hated it! I really needed some help because they were "cycling" off of each other and the professionals in this hospital did not help me to find the help I needed with them. I later found out that I should have been directed to pathways by the team here who were working with me. They did not even mention this to me as an option. My kids were diagnosed as being skitzoeffective and bipolar - they were hospitalized numerous times in a years period and this facility had my oldest one at least 3 times in that year and still did not give us the help we needed. The final option that they gave to me with her was to send her to a teens homeless shelter!

MORE SCARY REVIEWS ABOUT CPH


FROM THESE REVIEWS LOCATED ON THIS WEBSITE  YOU CAN SEE THERE IS CLEARLY AN ENDEMIC PROBLEM.

Editorial review from Citysearch 2/17/2015

This hospital is very poorly functioning. I've been here a total of four times, and all of my expeirences had been great until my last one. My doctor was absolutely rude and insulting. My social worker was constantly threatening me to send me to the State Hospital, despite her knowledge of there being no open beds there. The charge nurse turned everything into a power struggle. I'm not saying that I was perfect in this situation, because I wasnt. I was in a very tough place in my life and I'm certain that I was difficult to handle. However, if you are going to choose to work in a PSYCHIATRIC HOSPITAL with ADOLECENTS, please please please, learn some common courtesy. While here, I was put on a ""desk program"" in which, I had to sit at a table, doing packets while everyone else was in group. Not only is isolation a trigger, but I voiced this several times. My doctor didn't seem to care too much and would not change my medication, despite my suicidal thinking getting worse. She seemed to think everything was a joke. And don't get me wrong, a few of the staff were actually very nice, but a majority of the staff members made my stay a living hell. I left here feeling worse than I did before admission. As far as the three previous hospitalizations here, they gradually got worse, however, Dr.Carlson is amazing and helped me greatly. more


Editorial review from Citysearch 1/27/2015

This place is awful. Don't go there if you know what's up. more


Editorial review from Citysearch 1/7/2015

I'm considering going for detox....should I not it sounds bad there more


Editorial review from Citysearch 9/12/2014

This facility is scary. It is horrific in every way you can imagine. If you or your loved one is considering a mental health facility, I would recommend going somewhere else. The doctors are cold and callous and do not care about the betterment of the patients. They are concerned only with getting patients in and out in order to make money. I would stay away, period! more


Editorial review from Citysearch 11/16/2013

Minus 10 Stars! This place uses unethical tactics with medication and food combinations that induce panic attacks for use in screening for those who do not have a panic response. The air conditioning in this facility is flat out torturous. All of the reviews that tell you to stay away from here line up exactly with my experience here. This place is horrible!! more


TERRIBLE 9/20/2013

It was just like "One Flew Over the Cuckoos nest..." Is there a review system that goes lower than 1?? These people were apathetic for the most part, withe exception of a few. My loved one was very ill while there, but staff continually said she was lying. This caused us to simply to BEG THEM to take her to a REAL medical establishment. She was very ill and had to get medical intervention in an ER after CPH simply dropped her off at the ER up the road, then said she was discharged for good from CP. They overtly tried to hurt my loved one's reputation amongst staff, and they obliterated trust. Centennial Peaks could have remedied this themselves had they treated my wife 4 days earlier when she told them she was ill. HOW can you NOT believe a person when she tells you she is sick and not treat her or at least find someone who can and will??!! Their rate is flat, so if someone needs extra medical attention, they are shamed and told they are asking too much (or simply told NO-- We will NOT more


Editorial review from Citysearch 9/20/2013

As a family member, going in there was just like ""One Flew Over the Cuckoos nest..."" Is there a review system that goes lower than 1?? These people were apathetic for the most part, withe exception of a few. My loved one was very ill while there, but staff continually said she was lying. This caused us to simply to BEG THEM to take her to a REAL medical establishment. She was very ill and had to get medical intervention in an ER after CPH simply dropped her off at the ER up the road, then said she was discharged for good from CP. They overtly tried to hurt my loved one's reputation among staff, and they obliterated trust. Centennial Peaks could have remedied this themselves had they treated my wife 4 days earlier when she told them she was ill. HOW can you NOT believe a person when she tells you she is sick and not treat her or at least find someone who can and will??!! Their rate is flat, so if someone needs extra medical attention, they are shamed and told they are asking too much (or simply told NO-- We will NOT get treatment for you. Other review sites as well as DORA need to hear about this atrocious place more


Editorial review from Citysearch 12/4/2012

This place is an absolute insult to the mental health community. I knew a person who recieved services there, if that's what you want to call it, and she was treated with such disrespect and judement by so called staff, I don't even know why they are in this profession if all they are going to do is judge people, take away their basic civil rights, outright lying to not only my friend but wouldn't even let her have an extra blanket. They punish patients for not participating in group therapy sessions by making them stay an extra day, involuntarily, everytime they choose not to particiapte they get another day added, what kinda help is that, sounds like punishment to me!.Absolutely discussting treatment!!! I wouldn't send my dog here. This place denied my friend her basic rights for visitors, not recieving her mail, and very vindictive behavior by staff members who did not like her. What!! I thought mental health was suppose to be a non-judgemental environment, what a crock, this place should be shut down without a doubt. They treat patients as if they are in jail not a care facility. Basic things are taken away at the staff's leisure, that is a denial that is not their right to take away, absoutely appalling. Do not send your loved one's there if you want true help, this place is not it for sure. They do not treat people with dignity or respect, the very foundation that mental health care is suppose to be based on. My friends' doctor did not listen to her, put her on all kinds of drugs and did not addresss the very issue she was there for, severe depression, this place made her more depressed. After a 72 hr hold they put my friend on a 90 day hold and stripped her rights away. They would not allow her wife to have any info about her, even though she was on legal paperwork designating so, she was lied to countless times by various so called case workers, nurses, doctors, that her spouse would be contacted but never was and would not give her the patient number, which is clearly stated on their website, to allow her to have visitors, they would get mad at her everytime she asked about it and acted like they knew nothing about it and it's in their website, that's discrimination. I have read many reviews of this hospital and none of it is good. Wake up people this place is a jail not a place to get help!! more


Editorial review from Citysearch 10/18/2012

This facility is a TOTAL NIGHTMARE. Avoid it at all costs. I have to believe that anywhere would be a better choice than this facility. Rude, standoffish, generally unresponsive staff members run this facility utilizing threats and intimidation to force compliance on its patients. They have outright DENIED needed medication to patients without explanation, and get indignant when you as a family member want to question their methodology. more


Editorial review from Citysearch 9/21/2012

Awful, truly awful. At a time when I was angry and hurt, I needed compassion. What I got was rude, standoffish staff members who made empty threats in an effort to have compliance. If you need inpatient psychiatric care, go to West Pines or Porter Adventist. There, you will find a caring and engaged staff. There is not one positive thing I can think of for this place. more


MINUS 5 STARS 12/23/2011

If you have the resources and transportation to bring your loved one to another facility do it!!!! The headline on the brochure brags about being encouraging of family participation, but they only allow visiting for 1 hr of the day. You don't get to talk to a Dr unless you absolutely insist on it. Want to get a return phone call from a social worker-forget it! They had a blaring TV playing heavy metal music in the intensive treatment unit, pt urinating themselves and staff ignoring it, communication is non-existent, I could go on and on. After 14 yrs of working in health care as an RN this is by far the absolute worse care I've ever seen. I give them minus 5 stars. more


Terrible treatment and care 12/7/2011

Almost every professional I spoke with or encountered at this facility was rude. The doctors that I saw for a limited interview made a very extreme diagnosis that has sense been refuted by every mental health professional I've seen. I went in here for suicide watch and was treated like a piece of dirt. I've sense made it to a 12 step recovery program and am seeing mental health professionals for a more accurate diagnosis. People with addiction and suicide problems have enough experience feeling like crap, they don't need to receive rude an arrogant care by an extremely judgmental staff. After looking at the size of my bill for the 72 hours I was here, I'd say this place is a giant money scam. With little attention paid to what a patient has to say, sticking ridiculous diagnosis on everyone and charging way to much money for poor care, poor food and overall poor facility. I'm a great-full recovering addict, and this place has absolutely nothing to do with that process more


Intake Process was Terrible 3/6/2011

We had a very bad experience here at a time when help was needed. The evaluator was not paying attention, asked questions three times (simple things, like what is your regular doctor's name?) and made a determination based on a sitation that she made worse due to her impatience and general bad attitude. more